Sigs that write and check themselves.
AI drafts the directions from the medication, dose and titration plan. Sig Validation then checks dose against strength, frequency and days' supply before anything is sent.
The operating system for modern telehealth practices.
One platform instead of seven vendors, under your own brand. Refill runs the rest.
- MRR
- $412,800
- Active patients
- 1,240
- Patients paid · Oct
- $186,420
Fulfilled by vetted 503A pharmacy partners
Built for Med Spas, Telehealth Providers, Physician Offices, Nurse Practitioners & PAs, Multi-State Practices, Hybrid & Subscription Care.
Leave your EHR
You're not running a practice. You're running seven vendors.
7 logins · 7 bills · 0 shared data
- Separate login
EHR
Can't see the pharmacy or the payments
- Separate login
Intake forms
Answers re-typed into the chart
- Separate login
Refill tracking
Due dates tracked by hand
- Separate login
Email & SMS tool
Patient updates sent one by one
- Separate login
Pharmacy portals ×4
Four logins, four price lists
- Separate login
Billing & invoices
Charges disconnected from refills
- Separate login
Spreadsheets
The real source of truth
Refill.ONE LOGIN
Everything your practice runs on, connected in one system.
- EHR & charting
- Intake & check-ins
- Prescribing
- Pharmacy network
- Refills
- Payments
- Labs
- Analytics
One patient, start to finish
Watch a practice run itself.
Follow Maya from first click to her third refill. Every step runs on Refill, and every step is a feature you'd otherwise buy from another vendor.
01 / 09
Maya finds your practice.
She lands on your branded storefront, on your domain. She picks the weight management program and starts. Nothing says Refill. Everything says you.
Powered by Refill Connect02 / 09
She takes the intake.
Conditional questions qualify her in four minutes. She mentions a sulfa allergy, and the flow flags it for the provider automatically.
Powered by Intake & Assessments03 / 09
Your provider reviews the chart.
Intake answers, flags, vitals and history arrive in one chart, structured and ready. The review takes minutes, not a phone call.
Powered by EHR & Charting04 / 09
Prescribed in a few clicks.
A saved quickfill fills in the medication, sig, quantity and refills. The provider signs once and the order is ready to route.
Powered by Prescribing & Formulary05 / 09
Routed to the best pharmacy.
Refill compares price, the ship-to state, stock and turnaround across the 503A network, then sends the order where it's best for Maya and for your margin.
Powered by Pharmacy Network06 / 09
Shipped, tracked, delivered.
Status flows back from the pharmacy in real time. Maya gets branded tracking emails, and your team never makes a follow-up call.
Powered by Pharmacy Network07 / 09
She checks in.
Before the next refill, Maya completes a one-minute check-in: weight, side effects, adherence. A clean check-in auto-approves the refill.
Powered by Intake & Assessments08 / 09
The refill fires. The dose steps up.
Her provider-signed plan titrates on schedule. The next strength ships automatically, with oversight built in, and nobody has to remember.
Powered by Refills & Scheduling09 / 09
The membership renews itself.
Her saved card is charged with the refill. The invoice is paid, the revenue lands in your dashboard, and the cycle repeats every month.
Powered by Payments & SubscriptionsSoftware plus supply
Every order finds the best pharmacy.
EHRs stop at the prescription. Ordering portals stop at the order. Refill does both: it routes every order across a vetted 503A network on price, the ship-to state, stock and turnaround, at pricing built from our aggregate volume.
Patient Network pharmacy
Low med pricing, built on network volume.
Send us what you pay today and we'll show you, side by side, what it costs on Refill.
How pricing worksTransparent pricing
See each pharmacy's price for the patient's state before you route.
Vetted 503A pharmacies
LegitScript-certified and/or NABP-accredited partners only.
U.S.-based, always
Sourcing you can explain to patients and regulators with confidence.
Refills, renewals, revenue
Set the plan once. Revenue runs itself.
Check-ins, refills, titrations and renewals fire on schedule, with provider oversight. Each refill charges the patient's saved card, so recurring revenue compounds month after month.
Monthly recurring revenue
$74,600
Dec · Month 12
Refill AI
AI handles the busywork. Your providers make the calls.
AI is built into the chart, not bolted on. It drafts, checks and summarizes, and a licensed provider reviews and signs everything that reaches a patient.
Labs, interpreted.
AI flags what changed against reference ranges and the patient's history, then drafts a plain-language summary for the patient to review with their provider.
Talk. The note writes itself.
Dictate during or after a visit and AI drafts a structured note into the chart, ready to edit and sign.
Intake, summarized.
A long intake becomes a two-line brief with the answers that need attention, so every review starts with what matters.
Provider in the loop: AI drafts, a licensed provider decides.
Refill Connect · white-label
Your brand. Your patients. Our infrastructure.
Compete with the national telehealth brands under your own name. Storefront, intake, checkout, patient portal and every email run on your domain. Patients never see Refill. They see you.
- Branded storefront & checkout
- Intake on your domain
- Patient portal & messaging
- Transactional emails in your voice
- Promo codes & affiliates
- Funnel and conversion analytics
Showing the Lumen Wellness storefront on care.lumenwellness.com.
One platform, three practices. Same infrastructure, completely different brands.
Formulary
Every medication your patients ask for.
1,200+ medications and counting: GLP-1s, peptides and hormones from vetted 503A pharmacies, plus e-prescribing for standard retail medications. One formulary, one search.
- GLP-1 · GIP/GLP-1Weight ManagementSemaglutide · Semaglutide / CyanocobalaminBrowse
- 503A compoundedPeptidesSermorelin · NAD+Browse
- 503A compoundedHormone TherapyTestosterone Cypionate · Testosterone CreamBrowse
- 503A compoundedSexual HealthSildenafil · TadalafilBrowse
- 503A compoundedHair & SkinMinoxidil · Finasteride / MinoxidilBrowse
- 503A compoundedDermatologyTretinoin · Tretinoin / Niacinamide / Azelaic acidBrowse
- 503A compoundedGeneral Health & WellnessMethylcobalamin · Lipo-CBrowse
- Full retail catalogRetail MedicationsAtorvastatin · LisinoprilBrowse
A few of our most popular medications. Not a complete list: the catalog has 1,200+ and counting.
Search the formulary50-state provider network
Serve all 50 states. Hire for none of them.
Your providers take the states they're licensed in. Refill's nationwide network of licensed providers reviews and prescribes everywhere else, following your protocols and charting in your EHR.
- Prescribe in all 50 states
- Expand without hiring more providers
- Route by state, program or volume
- Continuity of care in one chart
Your providers Refill provider network
Practice analytics
Know your numbers. All of them.
Because intake, pharmacy cost, payments and subscriptions live in one system, Refill shows true margin, retention and forecasts with no exports and no stitching.
Revenue & margin
By program, medication and month
Patient lifecycle
New, active, at-risk and churned
Forecasting
Projected growth from live subscriptions
Patient map
Demand by state for your next market
Success stories
Practices prescribing smarter with Refill.
Compliance & trust
Built on compliance. Sourcing you can explain.
Verify Refill's LegitScript approval directly with LegitScript.
LegitScript
Refill.co is LegitScript-approved, and we help your practice get certified with expedited processing.
HIPAA compliant
Encryption, role-based access and full audit logging, with a BAA for every practice.
503A pharmacies
Every pharmacy partner is LegitScript-certified and/or NABP-accredited.
U.S.-only sourcing
Every medication is compounded or dispensed by a U.S.-based pharmacy.
Dedicated account manager
One person who knows your practice, from onboarding to your 50th state.
FAQ
Questions, answered.
Can't find what you need?
Can Refill replace my EHR?
Yes. Practices run charting, notes, prescribing, labs, refills, billing and patient communication entirely on Refill. Our Switch to Refill team migrates your patient records, active prescriptions and subscriptions, and trains your staff.
How does Refill differ from a pharmacy or an ordering portal?
Refill is not a pharmacy. Ordering portals stop at the order. Refill runs the whole practice around it: intake, the chart, the prescription, routing to the best 503A pharmacy, refills, subscriptions and analytics. It's software plus supply, in one system.
How much does Refill cost?
Refill is one subscription for the platform, which replaces the separate EHR, intake, e-prescribing and billing tools most practices pay for today. Medication is billed at pre-negotiated network pricing. For Refill Connect and the provider network, talk to sales for a quote based on your programs and volume.
How competitive is Refill's medication pricing?
Very. Pricing is pre-negotiated on the network's combined volume, so it's typically well below what a single practice can get on its own. Send us what you pay today and we'll show you a side-by-side comparison.
How does nationwide prescribing work?
Through our nationwide provider network, practices can prescribe in all 50 states without hiring providers licensed in each one. Licensed physicians in our network review and prescribe for your patients using your protocols.
How quickly can I get started?
Most practices are onboarded and prescribing within one to two days. After your demo, we'll guide you through account setup, migration of your existing data and staff training.
Get started
Stop managing vendors. Start scaling care.
See your practice running on Refill: EHR, pharmacy, refills, payments and your brand in one platform.