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EHR & Charting

An EHR built for the way telehealth actually runs.

Patient records, clinical notes, prescribing, labs, orders and billing live in one chart. It's a full EHR replacement, not an add-on bolted to someone else's system.

What you get

Everything in EHR & Charting

  • Complete patient record

    Demographics, allergies, conditions, current meds, files and every order a patient has ever had, on one screen.

  • Fast clinical notes

    SOAP and visit templates per protocol, smart defaults from intake answers, and signatures captured in the chart.

  • Prescribing in the chart

    Start an Rx from the patient you're looking at. Sig, quantity, refills and diagnosis codes carry over automatically.

  • Vitals and check-ins

    Weight, blood pressure and patient-reported check-ins are plotted over time, so trends are obvious at a glance.

  • Full history and audit trail

    Every edit, order, message and signature is timestamped and attributed for clean, defensible records.

  • HIPAA-grade access control

    Role-based permissions for providers, nurses and front desk. Each person sees only what their role needs.

Clinical notes

Notes that write half of themselves.

Templates follow your protocols, and intake answers prefill the subjective, so your providers spend their time on the assessment and the plan.

  • Protocol-specific templates
  • Intake answers prefill the subjective
  • One-click co-sign for supervising physicians

How it works

From intake to signed note in one surface

  1. 01

    Intake lands in the chart

    Answers, uploads and flags arrive structured. Nothing is re-typed from a PDF.

  2. 02

    Review with context

    Vitals, history, labs and prior orders sit beside the encounter, so decisions take minutes.

  3. 03

    Document and prescribe

    Write the note, pick the medication and sign once. The order is ready to route.

  4. 04

    Care continues automatically

    Check-ins, refills and renewals attach to the same chart as they happen.

Longitudinal care

See the whole patient, not the last visit.

Check-ins, labs, dose changes and refills form one timeline, so titration decisions are made with every data point in view.

  • Weight and vitals trends
  • Lab results with reference ranges
  • Dose titration history per medication

Refill AI

AI handles the busywork. Your providers make the calls.

AI is built into the chart, not bolted on. It drafts, checks and summarizes, and a licensed provider reviews and signs everything that reaches a patient.

Sigs that write and check themselves.

AI drafts the directions from the medication, dose and titration plan. Sig Validation then checks dose against strength, frequency and days' supply before anything is sent.

Labs, interpreted.

AI flags what changed against reference ranges and the patient's history, then drafts a plain-language summary for the patient to review with their provider.

Talk. The note writes itself.

Dictate during or after a visit and AI drafts a structured note into the chart, ready to edit and sign.

Intake, summarized.

A long intake becomes a two-line brief with the answers that need attention, so every review starts with what matters.

Provider in the loop: AI drafts, a licensed provider decides.

FAQ

EHR & Charting, answered.

Can't find what you need?

Can Refill fully replace my current EHR?

Yes. Refill covers charting, notes, prescribing, labs, orders, scheduling of refills, billing and patient communication. Practices run day to day on Refill alone. Our Switch to Refill team migrates your patient records, active prescriptions and subscriptions.

Can my team use templates that match our protocols?

Yes. Build note and visit templates for each protocol (GLP-1, HRT, peptides and so on). Intake answers prefill the right fields automatically.

Who can see what in the chart?

Access is role-based. Providers, nurses, medical assistants and front-desk staff each get the permissions their role needs, and every access and edit is logged.

Get started

Stop managing vendors. Start scaling care.

See your practice running on Refill: EHR, pharmacy, refills, payments and your brand in one platform.